Enhancing Virtual Training for Healthcare Technology
Healthcare Technology
The Challenge
A healthcare technology company, recognized as a leader in the industry, sought to improve training outcomes for MRI and CT operators as well as IT technicians. Faced with a diverse workforce with varying skill levels and the rapidly advancing landscape of medical imaging and IT systems, the company required a modern and scalable virtual training solution. To tackle these challenges, the healthcare technology company partnered with InSync Training to develop tailored programs that aligned technical training with its broader goals of operational excellence.

CHALLENGES WE IDENTIFIED
-
Skill Gaps: Operators and technicians lacked consistent technical training, creating inefficiencies in equipment operation and patient care
-
Technological Evolution: Keeping up with rapidly advancing medical imaging and IT systems required updated learning approaches.
-
Scalability: Training programs needed to accommodate employees across multiple locations while ensuring consistent quality and relevance
InSync's Solution
Expertise in hybrid learning design, virtual classrooms, and personalized learning paths to
drive engagement and inclusivity.
A healthcare technology company, recognized as a leader in the industry, sought to improve training outcomes for MRI and CT operators as well as IT technicians. Faced with a diverse workforce with varying skill levels and the rapidly advancing landscape of medical imaging and IT systems, the company required a modern and scalable virtual training solution. To tackle these challenges, the healthcare technology company partnered with InSync Training to develop tailored programs that aligned technical training with its broader goals of operational excellence.
Our Approach
InSync Training collaborated with the healthcare technology company to design and implement a customized virtual training program through a multi-faceted approach:
-
Strategic Realignment and Stakeholder Engagement
- Worked with stakeholders to identify specific training needs and skill gaps in MRI/CT operations and IT systems.
- Established alignment between training objectives and broader organizational goals for operational efficiency and patient care quality.
- Worked with stakeholders to identify specific training needs and skill gaps in MRI/CT operations and IT systems.
-
Designing Comprehensive Training Modules
- Developed interactive modules focused on critical technical competencies, including equipment operation, maintenance, and patient care protocols.
- Ensured alignment with the latest healthcare practices and technology standards to future-proof training content.
- Developed interactive modules focused on critical technical competencies, including equipment operation, maintenance, and patient care protocols.
-
Integrating Hands-on Practice:
- Facilitated hands-on practice sessions in a virtual environment, allowing trainees to work directly with realistic equipment simulations.
- Incorporated video demonstrations and live guidance from proctors to enhance practical skill application.
- Facilitated hands-on practice sessions in a virtual environment, allowing trainees to work directly with realistic equipment simulations.
-
Practical skill application. Feedback and Continuous Improvement Mechanisms
- Established feedback loops through surveys and assessments to measure training effectiveness.
- Used insights to refine content and delivery methods continuously, ensuring relevance and engagement
- Established feedback loops through surveys and assessments to measure training effectiveness.
The Results
Increased Training Effectiveness:
Trainees reported a 30% improvement in confidence and proficiency in MRI/CT operations and healthcare IT systems.
Enhanced Operational Efficiency:
Better-trained operators contributed to smoother patient care workflows and more reliable IT system operations.
Improved Scalability:
The virtual training model allowed consistent delivery of high-quality content across multiple locations.

Why InSync Training?
Want to see similar results?
Explore our tailored virtual training solutions, including hands-on practice and scalable delivery.
about how we can help your team achieve operational excellence.